At BooksOpen, we’re building something that lasts. Not just through software but through trust. We're here to help independent service providers thrive, with tools that respect their craft, their time, and their clients.
But how we build matters just as much as what we build. That means treating people right: our team, our customers, and the broader community.
We keep things simple. When you work with us, you're part of a high-trust network. That means we won’t micromanage how you act, but we do expect you to show up like an adult. Respect yourself, respect others, and don’t make us regret that trust.
Thanks for helping us build something bigger than just software.
Gary Chen
Co-Founder, BooksOpen
This Policy applies to all BooksOpen community members: team (employees and contractors), partners, customers, and anyone else interacting with the company.
Ask yourself:
If you're unsure, ask.
Harassment, violence, and discrimination have no place here. That includes sexual harassment, threats, bullying, or retaliation.
Definitions:
Here's what's not okay:
Online or off, safety matters. Everyone’s expected to follow health guidelines and act with care.
See something? Say something.
Email us at: hello@booksopen.io
We’ll handle every report seriously, confidentially (as much as we can), and fairly. No retaliation, ever.
By creating a BooksOpen account or working with us, you agree to this Policy. You also agree to cooperate with any investigations if needed.
Last updated: June 01, 2025